My SLES 10 media server shows robot down and all eight drives in the library either in SCAN control or AVR. All host names listed below are fictitious, as I cannot post host names or IP addresses.
Master server - Solaris 10 (sparc) Netbackup 7.5.0.6
Robot control media server (media1)- Solaris 10 (sparc) Netbackup 7.5.0.6
Affected media server (media2) - SLES 10 Netbackup 7.1.0 (cannot easily update as it is a Teradata BAR server and software updates require Teradata authorization)
Library - Storagtek SL150
media2 had been working before this incident. media1 is writing to tape OK.
I have bounced both media servers, restarted all Netbackup processes in several attempts to resolve. Have also cycled processes shown with vmps several times. scan command shows changer and all eight tape drives. tpconfig -d shows all drives UP, lists the defined robot, the robot control host and EMM server correctly.
/var/log/messages on media2 lists this: tldd[29508]: TLD(0) [29508] unable to connect to tldcd on media1: cannot connect to the robotic softwae daemon (42) However, tldcd is running on media1.
Network connection is good between media1 and media2 and master server.
I cannot copy output of any command as the affected system is on my high side. I have an identical setup on my low side which is working and I can compare the output of any command to the high side if this would help. I understand the difficutly of troubleshooting without complete output from commands or logs and I'll work with whoever responds to this request. If the output is not too extensive, I can retype to this thread.