HI,
Netbackup unable to backup Exchange DB and this is the error
8/13/2014 3:13:35 AM - Info bpbrm(pid=9344) Starting create snapshot processing
8/13/2014 3:13:53 AM - Info bpfis(pid=16356) Backup started
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL -
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL -
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL - snapshot processing failed, status 156
8/13/2014 3:14:48 AM - Critical bpbrm(pid=9344) from client TGMEXCHMBOX01: FTL - snapshot creation failed - SNAPSHOT_NOTIFICATION::PostSnapshot failed., status 130
8/13/2014 3:14:48 AM - Info bpbrm(pid=9344) DB_BACKUP_STATUS is 156
8/13/2014 3:14:48 AM - Info bpbrm(pid=9344) DB_BACKUP_STATUS is 156
8/13/2014 3:14:48 AM - Warning bpbrm(pid=9344) from client TGMEXCHMBOX01: WRN - NEW_STREAM0 is not frozen
8/13/2014 3:14:48 AM - Warning bpbrm(pid=9344) from client TGMEXCHMBOX01: WRN - Microsoft Information Store:\DB-Factory-01 is not frozen
8/13/2014 3:14:48 AM - Warning bpbrm(pid=9344) from client TGMEXCHMBOX01: WRN - Microsoft Information Store:\DB-Factory-02 is not frozen
8/13/2014 3:14:48 AM - Info bpfis(pid=16356) done. status: 130
8/13/2014 3:14:48 AM - end Exchange 14 Snapshot, Create Snapshot; elapsed time: 0:01:27
8/13/2014 3:14:48 AM - Info bpfis(pid=16356) done. status: 130: system error occurred
8/13/2014 3:14:48 AM - end writing
Status 130
8/13/2014 3:14:48 AM - end Parent Job; elapsed time: 0:01:27
8/13/2014 3:14:48 AM - begin Exchange 14 Snapshot, Stop On Error
Status 0
8/13/2014 3:14:48 AM - end Exchange 14 Snapshot, Stop On Error; elapsed time: 0:00:00
8/13/2014 3:14:48 AM - begin Exchange 14 Snapshot, Delete Snapshot
8/13/2014 3:14:49 AM - started process bpbrm (7268)
8/13/2014 3:15:00 AM - Info bpbrm(pid=7268) Starting delete snapshot processing
8/13/2014 3:15:31 AM - Info bpfis(pid=38516) Backup started
8/13/2014 3:15:31 AM - Critical bpbrm(pid=7268) from client TGMEXCHMBOX01: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TGMEXCHMBOX01_1407870801.1.0
8/13/2014 3:15:32 AM - Info bpfis(pid=38516) done. status: 4207
8/13/2014 3:15:32 AM - end Exchange 14 Snapshot, Delete Snapshot; elapsed time: 0:00:44
8/13/2014 3:15:32 AM - Info bpfis(pid=38516) done. status: 4207: Could not fetch snapshot metadata or state files
8/13/2014 3:15:32 AM - end writing
Status 4207
8/13/2014 3:15:32 AM - end operation
Status 130
8/13/2014 3:15:32 AM - end operation
system error occurred(130)
Please help as i am very new in Netbackup. TQ