LTO5 tape drive using mixed barecode labels with NetBackup

Hi

We are using NetBackup 7.5 writing to a LTO5 tape drive library. For the last year or so we used LTO3 barcode labels “000171L3” with LTO5 tapes and it worked 100%. In NetBackup it displayed as “Media type = HCART2” and “Volume Group = 001_00001_TLD”.

All our LTO3 tape labels is finished and we are using LTO5 barcode labels “000001L5” on our LTO5 tapes in the same tape library but NetBackup does not want to use the tape with the LTO5 barcode labels even though it is exactly the same type of tape “LTO5”.

The tapes with the new barcode labels is displayed in NetBackup as below.

“Media type = 8MM”

“Volume Group = 002_00001_TLD”

Please help

Thanks