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error 96 no media is available, Media Frozen, Loading Failure from drive.

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我需要解决方案

win 2008 r2

NB 7.5.0.5

Backing c:\ drive files

taking multiple copies 

copy 1 to NetApp storage

copy 2 to THU tape

so copy 1 success

copy 2 failed giving 96 error no media is available

when checked in thursday pool , giving Media status FROZEN 

when cheked in tape logs giving LOADING FAILURE

so how to resolve it?

 


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