Environment:
Netbackup 7.5.0.5
Windows 2008 R2
3 Exchange 2010 servers running in a Virtual environment.
Backups start and get stuck on creating snapshots.
From the Job Detail log:
7/25/2013 4:30:54 AM - Info nbjm(pid=6724) starting backup job (jobid=1361360) for client EXUSNJMBX21.CORP.NOVOCORP.NET, policy Exch2010_MBX23_3, schedule Differential-Inc
7/25/2013 4:30:54 AM - Info nbjm(pid=6724) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1361360, request id:{7FC16BCA-64E7-43DD-8716-2955E689AEF1})
7/25/2013 4:30:54 AM - requesting resource App240_OST
7/25/2013 4:30:54 AM - requesting resource appusnj40.NBU_CLIENT.MAXJOBS.EXUSNJMBX21.CORP.NOVOCORP.NET
7/25/2013 4:30:54 AM - requesting resource appusnj40.NBU_POLICY.MAXJOBS.Exch2010_MBX23_3
7/25/2013 4:30:54 AM - granted resource appusnj40.NBU_CLIENT.MAXJOBS.EXUSNJMBX21.CORP.NOVOCORP.NET
7/25/2013 4:30:54 AM - granted resource appusnj40.NBU_POLICY.MAXJOBS.Exch2010_MBX23_3
7/25/2013 4:30:54 AM - granted resource MediaID=@aaaa3;DiskVolume=dd880nni-lsu;DiskPool=dd880nni-lsu-dp;Path=dd880nni-lsu;StorageServer=dd880nni;MediaServer=appusnj240
7/25/2013 4:30:54 AM - granted resource App240_OST
7/25/2013 4:30:55 AM - estimated 99776702 Kbytes needed
7/25/2013 4:30:55 AM - begin Parent Job
7/25/2013 4:30:55 AM - begin Exchange 14 Snapshot, Step By Condition
Status 0
7/25/2013 4:30:55 AM - end Exchange 14 Snapshot, Step By Condition; elapsed time: 00:00:00
7/25/2013 4:30:55 AM - begin Exchange 14 Snapshot, Read File List
Status 0
7/25/2013 4:30:55 AM - end Exchange 14 Snapshot, Read File List; elapsed time: 00:00:00
7/25/2013 4:30:55 AM - begin Exchange 14 Snapshot, Create Snapshot
7/25/2013 4:30:55 AM - started
7/25/2013 4:30:57 AM - started process bpbrm (7468)
7/25/2013 4:31:04 AM - Info bpbrm(pid=7468) EXUSNJMBX21.CORP.NOVOCORP.NET is the host to backup data from
7/25/2013 4:31:04 AM - Info bpbrm(pid=7468) reading file list from client
7/25/2013 4:31:04 AM - Info bpbrm(pid=7468) start bpfis on client
7/25/2013 4:31:04 AM - Info bpbrm(pid=7468) Starting create snapshot processing
7/25/2013 4:31:06 AM - Info bpfis(pid=12904) Backup started
7/25/2013 5:58:02 AM - Info bpfis(pid=12904) done. status: 0
7/25/2013 5:58:02 AM - end Exchange 14 Snapshot, Create Snapshot; elapsed time: 01:27:07
7/25/2013 5:58:03 AM - end writing
Status 0
7/25/2013 5:58:03 AM - end Parent Job; elapsed time: 01:27:08
7/25/2013 5:58:03 AM - begin Exchange 14 Snapshot, Policy Execution Manager Preprocessed
Status 0
7/25/2013 6:10:02 AM - end Exchange 14 Snapshot, Policy Execution Manager Preprocessed; elapsed time: 00:11:59
7/25/2013 6:10:02 AM - begin Exchange 14 Snapshot, Delete Snapshot
7/25/2013 6:10:03 AM - started process bpbrm (8052)
7/25/2013 6:10:11 AM - Info bpbrm(pid=8052) Starting delete snapshot processing
7/25/2013 6:10:11 AM - Info bpfis(pid=0) Snapshot will not be deleted
7/25/2013 6:10:15 AM - Info bpfis(pid=8080) Backup started
7/25/2013 6:12:00 AM - end writing
Status 0
7/25/2013 6:12:00 AM - end Exchange 14 Snapshot, Delete Snapshot; elapsed time: 00:01:58
Status 0
7/25/2013 6:12:00 AM - end operation
the requested operation was successfully completed(0)
I can see files building up in the C:\Veritas\NetBackup\online_util\fi_cntl folder that match the number of log files for that database. However, it is getting slower. Rebooting the Exchange clients help for a day or two. The backup job does not start until the snapshot completes, but this is taking hours when it should be minutes.
There was a similar post for this but I have tried all the suggestions in the post but nothing seems to help:
https://www-secure.symantec.com/connect/forums/exchange-snapshot-takes-2-hours#comment-8771041
I am pointing to the Passive copy and I have disabled consistancy checks, but this does not seem to help.