Windows servers completing backup with status code 1 and error 'FTL - cannot open C:\ProgramFiles\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.*****'

Hi,

Few Windows server 2008 & 2003 experiance same kind of behaviour.

backup are completing partially successful with error message as 'FTL - cannot open C:\ProgramFiles\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.'

i don't see any files currently exist at above location.

i also tried by extending size of 'shadow copies' and that also not helped.

Details of environment: 

Windows Server environment: Win Server 2008 R2 & Win Server 2003

NetBakup Master server : 7.5

Win Client : 7.1.0.2

i have attached bpbkar and bpfis log files here.

Thanks in advance for time and help.

Regards

Shoeb Shabibi